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Full Stack Support Engineer
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Tristar AI
Remote
Full-Time
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Job Description
Full Stack Support EngineerGreater Boston Area (Hybrid)Competitive Base + EquityWe're partnering with a venture-backed technology company building innovative software solutions for enterprise customers. They are seeking a Full Stack Support Engineer to help develop customer-facing applications while also supporting operational and technical initiatives across the platform.
This role is primarily focused on full stack development, with additional responsibilities supporting customers, troubleshooting issues, building internal tools, and helping maintain production systems. It's a great fit for someone who enjoys wearing multiple hats and working across engineering, support, and operations.
ResponsibilitiesDevelop and enhance customer-facing web applications and dashboardsBuild internal tools for validation, reporting, and operational workflowsTrack performance metrics and support ongoing customer initiativesTroubleshoot application issues and support production environmentsPartner with customers and internal teams to investigate and resolve technical challengesContribute to frontend and backend development effortsAssist with system monitoring, maintenance, and continuous improvement initiativesDocument processes, requirements, and technical solutionsQualificationsBachelor's degree in Computer Science, Software Engineering, or a related field2+ years of professional software engineering experienceStrong experience with PythonExperience with TypeScript and ReactExperience working with SQL databasesFamiliarity with Git and modern software development workflowsStrong debugging, troubleshooting, and problem-solving skillsComfortable balancing engineering work with customer support and operational responsibilitiesPreferred QualificationsExperience with Next.jsExperience building dashboards, reporting tools, or internal applicationsExposure to analytics, data processing, or computer vision environmentsExperience supporting production systemsWhy Join?
Competitive compensation plus equityOpportunity to work across the full technology stackDirect impact on product development and customer successHybrid work environmentFast-growing, collaborative engineering team
This role is primarily focused on full stack development, with additional responsibilities supporting customers, troubleshooting issues, building internal tools, and helping maintain production systems. It's a great fit for someone who enjoys wearing multiple hats and working across engineering, support, and operations.
ResponsibilitiesDevelop and enhance customer-facing web applications and dashboardsBuild internal tools for validation, reporting, and operational workflowsTrack performance metrics and support ongoing customer initiativesTroubleshoot application issues and support production environmentsPartner with customers and internal teams to investigate and resolve technical challengesContribute to frontend and backend development effortsAssist with system monitoring, maintenance, and continuous improvement initiativesDocument processes, requirements, and technical solutionsQualificationsBachelor's degree in Computer Science, Software Engineering, or a related field2+ years of professional software engineering experienceStrong experience with PythonExperience with TypeScript and ReactExperience working with SQL databasesFamiliarity with Git and modern software development workflowsStrong debugging, troubleshooting, and problem-solving skillsComfortable balancing engineering work with customer support and operational responsibilitiesPreferred QualificationsExperience with Next.jsExperience building dashboards, reporting tools, or internal applicationsExposure to analytics, data processing, or computer vision environmentsExperience supporting production systemsWhy Join?
Competitive compensation plus equityOpportunity to work across the full technology stackDirect impact on product development and customer successHybrid work environmentFast-growing, collaborative engineering team