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help desk

Job

Prospect Infosystem Inc

Remote

Full-Time

Posted 3 days ago (Updated 12 hours ago) • Actively hiring

Expires 7/17/2026

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Job Description

Help Desk II (159835) Madison, WI (Hybrid) 2 days a week onsite Max rate 22/Hr on 1099 Top Required skills: At least 1 year of experience working with digital tools, systems, or platforms, with a demonstrated ability to quickly learn new technologies At least 6 months of experience in a customer service or client facing role, with proven success in resolving issues and building positive relationships At least 6 months of experience working in team-based environments, actively contributing to shared goals and engaging in open communication with colleagues Nice to
Have Skills:
Experience providing IT support in a professional setting Experience working with Microsoft Office Suite Experience providing identity management administration Experience working with a web-based ACD system