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Job Description
View More Jobs Help Desk Team Leader | Network Solutions United States (Remote) Be the First to Apply Apply Now Job Info Job Identification 5784 Posting Date 06/16/2026, 11:46 AM Locations 201 Progress Pkwy, Maryland Heights, MO, 63043, US (Remote) Base Range Info Compensation for this role will be based on the background of the individual selected for this position. For more details see the "About Us" section. Base Range $55,000 - $75,000 Essential Functions and Primary Duties Build, develop and manage a team capable of carrying out operational strategies needed while improving employee, client, and vendor relationships. Supervise and manage overall performance of assigned associates. Continue to spend a significant amount of time performing individual tasks related to the success of the team. Act as a liaison between CBIZ associates and the client. Responsible for staffing, performance management and disciplinary action for assigned team. Create and exhibit a sense of ownership for developing efficient operations and identifying opportunities for continuous growth. Handle the escalations for assigned team. Create and update procedures and documentation to improve efficiency and effectiveness. Train associates in new activities, policies, technical systems, and procedures. Lead and attend department meetings, team meetings, and 1:1s with assigned associates. Complete performance reviews and make salary recommendations for assigned direct reports. Assume responsibilities for related duties as assigned. Preferred Qualifications Experience managing large teams in a remote capacity. 1 year in leadership (mentoring associates, project leadership, contact center leadership). 3 years' experience directly related to technical support of information systems technology. Minimum Qualifications Bachelor's degree in information technology or related field, or equivalent work experience #LI-DNI About Us CBIZ, Inc. (
NYSE:
CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C. Notice to Candidates Requiring Sponsorship At this time, CBIZ is not engaging with applicants who require sponsorship. Compensation & Benefits The specific compensation for this role will be determined based on the education, experience, geographical location, and skill set of the individual selected for this position. Beyond income, you have access to: comprehensive medical and dental insurance, retirement savings, life and disability insurance, health care and dependent care reimbursement accounts, certification incentives, education assistance, referral program and much more. This posting will remain open for a minimum of three days and may close at any time thereafter. Notice to Third-Party Agencies CBIZ does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of
CBIZ. CBIZ
will have the right to hire that applicant at its discretion and without any fee owed to submitting staffing/employment agency, person or entity. Reasonable Accommodation If you are a qualified individual with a disability, you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com . Equal Opportunity Employer CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit Know Your Rights . Apply Now Similar Jobs
