Job Description
Information Technology Specialist at Finezi Inc. Information Technology Specialist at Finezi Inc. in Santa Ana, California Posted in 1 day ago.
Type:
full-time Job Description:
IT Specialist / Engineer 6 - Outage Management Systems (OMS) Location:
1444 E. McFadden Ave., Santa Ana, CA 92705 Duration:
12 Months Contract Work Arrangement:
Hybrid Preferred (Remote considered for highly qualified candidates) Pay Rate:
$35-40/hr on W2 Position Overview We are seeking an experienced IT Specialist/Engineer with strong utility industry expertise to support Southern California Edison's Outage Management System (OMS) environment. The ideal candidate will serve as a Subject Matter Expert (SME) for OpenGrid Network (formerly PragmaUP/PragmaLINE) , providing technical and operational support for OMS-related initiatives, system enhancements, database/server upgrades, and outage management operations. This role requires a combination of utility operations knowledge, application support experience, database skills, and infrastructure expertise to ensure the reliability and performance of critical outage management systems. Key Responsibilities Serve as a Subject Matter Expert (SME) for the OMS platform, specifically OpenGrid Network (PragmaUP/PragmaLINE) . Provide technical support for OMS-related projects, operational activities, and customer communication initiatives. Analyze and support OMS system logic, workflows, business processes, and data integrations. Assist with OMS configuration, customization, testing, troubleshooting, and deployment activities. Support database and Windows Server operating system upgrade projects, including planning, testing, validation, and implementation. Perform application maintenance, monitoring, and operational support for OMS environments. Develop and execute test plans, test cases, and validation procedures for system upgrades and enhancements. Investigate production issues, perform root cause analysis, and implement corrective actions. Collaborate with utility operations, engineering, infrastructure, and vendor teams to support business objectives. Create and maintain technical documentation, operational procedures, and support guides. Support data analysis, reporting, and troubleshooting activities using SQL and Python. Required Qualifications Education Bachelor's Degree in Computer Science, Information Technology, Engineering, Electrical Engineering, or a related field. Required Experience 5+ years of experience supporting utility applications in an electric utility environment. Hands-on experience with OpenGrid Network (formerly PragmaUP/PragmaLINE) or similar Outage Management Systems. Experience supporting OMS application maintenance and back-office operations . Strong understanding of utility outage management processes and workflows. Experience with SQL databases , including querying, troubleshooting, and data validation. Experience with Windows Server administration, maintenance, and operational support . Experience supporting application upgrades, testing, and production deployments. Knowledge of system integrations, data flows, and operational support processes. Technical Skills OpenGrid Network / PragmaUP / PragmaLINE Outage Management Systems (OMS) SQL Server and database support Python scripting and automation Windows Server administration Application configuration and testing Incident troubleshooting and root cause analysis System upgrade and deployment support Preferred Qualifications Experience supporting utility operations, outage restoration, or grid operations. Knowledge of ADMS, GIS, SCADA, or related utility systems. Experience with database migrations and server operating system upgrades. Familiarity with Agile project methodologies. Strong analytical, communication, and stakeholder management skills.
