Information Technology Specialist 2 (NY HELPS)

Date Posted:

04/29/26

Applications Due:

05/13/26

Vacancy ID:

215101 Position Information NY HELPYes AgencyAttorney General, Office of the TitleInformation Technology Specialist 2 (NY HELPS) Occupational CategoryI.T. Engineering, Sciences Salary Grade18 Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF) Salary RangeFrom $66951 to $85138 Annually Employment TypeFull-Time Appointment TypeContingent Permanent Jurisdictional ClassCompetitive Class Travel Percentage10% Schedule WorkweekMon-Fri Hours Per Week37.5 Workday From8:30 AM To4:30 PM Flextime allowed?

No Mandatory overtime?

No Compressed workweek allowed?

No Telecommuting allowed?

Yes Location CountyAlbany Street Address10 British American Blvd CityLatham StateNY Zip Code12110 Job Specifics Duties DescriptionUnder the direction of an Information Technology Specialist 3, SG-23, the Information Technology Specialist 2, SG-18, will support the Web Development Team of the Information Technology Bureau's Web/Media section. The incumbent will be responsible for maintaining all aspects of the OAG's internet and intranet sites. This includes working with stakeholders to define requirements, managing day-to-day operations, adding/updating site content, conducting various system tests, designing new pages, troubleshooting problems, recommending system improvements, and preparing technical documentation.

DUTIES:

• Administrate and maintain all aspects of the OAG's internet and intranet sites using Drupal content management system.
• Collaborate and coordinate with executive staff and other OAG stakeholders on web-related projects.
• Provide support to OAG staff on internet and intranet sites, including development, content management, troubleshooting, monitoring issues, and supplemental training.
• Develop and program new responsive and accessible web features or enhancements.
• Design and organize, create, and update website content.
• Daily monitoring of Web team inbox and ServiceNow requests.
• Develop technical documentation.
• Other duties as assigned.

Minimum Qualifications

NY HELPS

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the

NY HELPS

Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under

NY HELPS

will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a

NY HELPS

title, employees may take part in any promotion examination for which they are qualified.

Non-Competitive Minimum Qualifications:

• A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science; OR
• A bachelor's or higher-level degree in any field and one year of experience in information technology; OR
• 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology; OR
• Two years of professional experience in information technology.

Competitive Minimum Qualifications:

• You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 52.

6 and/or 70.1 of the Civil Service Law.

PREFERRED QUALIFICATIONS

• Experience developing and working with Intranet packaged solutions and/or platforms.
• Experience working with HTML.
• Experience working with CSS.
• Experience working with Javascript.
• Experience with Graphic Design and applications such as Adobe Photoshop.
• Exemplary customer service skills.
• Ability to work both independently and collaboratively.

Additional CommentsThe Office of the NYS Attorney General (OAG) cannot provide sponsorship for work authorization. Candidates need to be authorized to work in the United States to be employed by this agency. It is incumbent upon employees to maintain work authorization for the duration of their employment with the OAG. This agency does not participate in E-Verify for work authorization purposes. Careers with the State offer multiple benefits including paid vacation leave (13+ days per year), sick leave, paid State holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace flexibilities include multiple options for employees including telecommuting (up to two days per week) and alternative work schedules. Candidates from diverse backgrounds are encouraged to apply. The OAG is an equal opportunity employer and is committed to workplace diversity. For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. Some positions may require additional credentials or a background check to verify your identity. How to Apply NameHuman Resources Management Bureau Telephone518-776-2500 Fax Email Addresshr.recruitment@ag.ny Address StreetOffice of the Attorney General, Human Resources Managment Bureau The Capitol CityAlbany StateNY Zip Code12224 Notes on ApplyingTo apply, please submit a cover letter that includes a statement describing how you meet the minimum qualifications and a resume to hr.recruitment@ag.ny. Please be sure to include Vacancy ID # 215101 and job title in the subject of your email. Candidates from diverse backgrounds are encouraged to apply. The OAG is an equal opportunity employer and is committed to workplace diversity. The Office of the NYS Attorney General provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us at HR.Recruitment@ag.ny or (518) 776-2500. For more information about the Attorney General's Office visit ag.ny.