IT Help Desk

IT Help Desk Conti Electric Inc - 3.9 Sterling Heights, MI Job Details Full-time 8 hours ago Qualifications Smartphone (troubleshooting support) Customer service Printer (troubleshooting support) Computer hardware

Full Job Description Purpose:

Looking for a Helpdesk'Deskside Technician Reports to:

HelpDesk Manager Vacancy Status:

Local Candidates Only Position Type Full-Time FLSA Status Exempt Essential Job Functions:

Assist Users with technical issues across a multi-platform environment Support of Windows, Android, and iOS devices Active Directory Network Troubleshooting Understanding of Windows file sharing Including but not limited to: Printer installs Support of Microsoft line of office products (Outlook, OneDrive, Teams, etc.) Replacing Laptop and desktop hardware Imaging computers

Requirements:

Must have experience in supporting users with most of the above job functions Be willing to work from the office full time Willingness to learn and work with others Good customer services skills Any experience with the below would be a bonus: Active Directory SQL Print Servers Windows Server 2019-2022

Microsoft Intune Beyond Trust Remote Support CAD Troubleshooting Education/Experience:

5 years' experience in technical support for End Users Working Environment Office environment For this role you must have authorization to work in the United States. There is no employer sponsorship of U.S. residency or work authorization with this role. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information or any other legally protected status. The above statements are intended to describe the general nature and level of work being performed by the incumbent. This is not intended to be an exhaustive list of all responsibilities, duties, and skills requires of personnel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this position, as listed above.