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Job Description
Required Education/Experience:
Bachelor's in Information Technology
OR AA/AS
degree with 2 years of professional experience OR 4 years of equivalent IT experience
Required Qualifications:
Customer Support is important
conflict resolution and how to handle different types of people
Sectional planning
looking for quality to hire internally
Required Technical Skills:
Technical skill sets
need to be expert in hardware and software platforms
Have someone that is solution oriented. Can find the solution themselves
Understanding of Agile Mythology
JIRA (no master but familiar in tools)
Responsibilities:
Industrial Work Technician
production devices
PCS, Cameras, scanners, make production possible
IP addresses, Windows, office, production environment (good with heights, productions critical role
Half of the role (industrial workspace devices) and the other half (IT Delivery Manager
make people happy
Escalate issues
if things aren't functioning correctly
Customer escalations
Additional Details:
Primary work week is Monday
Friday.
Occasional overtime, weekend and holiday work are required
manager wants this to not be a surprise to the candidate when interviewing
Role is primarily on site: 70-80% at Plant Spartanburg (Greer) and the remainder at the IT Research Center (Greenville)
Work from home permitted only for illness or special circumstances
Only those lawfully authorized to work in the designated country associated with the position will be considered.
Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.