IT Network Support Specialist - Hudson Tunnel Project

IT Network Support Specialist - Hudson Tunnel Project (OOJ - 46027) 90000-140000 / US Dollars / Annual Salary NPAworldwide Recruitment Network update Last updated: Jun/02/2026 Job Description We're looking for a dynamic and motivated IT Network Support Specialist to join our growing team. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll provide frontline support, learn from experienced IT professionals, and work hands‑on with technologies like Windows 11, Microsoft 365, Cisco Meraki, Intune, and Apple Business Manager. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do Provide support for Windows 11 devices, Dell laptops, Microsoft 365 apps, and basic Cisco Meraki troubleshooting. Assist with iOS device setup and management through Apple Business Manager. Monitor IT systems and escalate issues to Level 2 or senior team members when needed. Resolve support tickets using Zendesk or similar platforms, ensuring timely communication and accurate documentation. Maintain IT documentation, SOPs, knowledge base articles, and assist with asset inventory tracking. Support endpoint management and promote security best practices across the organization.

Qualifications:

What You Bring 2-8 years of IT network support experience, or equivalent coursework/internship background. Basic knowledge of Windows 11 and Microsoft 365 (Teams, SharePoint, Exchange). Familiarity with IT ticketing systems such as Zendesk or similar tools. Strong organizational skills and the ability to prioritize tasks effectively. A willingness to learn new technologies and grow within the team. Excellent communication and customer service skills.

Preferred:

Experience with Cisco Meraki, Intune/MDM knowledge, iOS device management experience, or certifications such as CompTIA ITF+ or MS-900.

Who You Are Proactive:

You take initiative and look for ways to help.

Growth-oriented:

You're excited to learn and expand your technical skills.

Accountable:

You take ownership and follow through with care.

Team-First:

You collaborate naturally and support colleagues at all levels. Why is This a

Great Opportunity :

Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect.

Pay Type:

Annual Salary

Pay Rate:

90000-140000

Currency Type:

US Dollars Visa sponsorship provided: No

Location:

Newark, NJ, New Jersey, USA

Remote Status:

No Remote

Pay Type:

Annual Salary

Salary:

90000-140000 / US Dollars

Occupational Categories:

Information Technology/ Computing/ Cyber/ Software Industry(ies): Architectural/ Engineering/ Design Services,Construction,Information T more