IT Professional in NYC

We are an IT company based in NYC seeking entry-level IT professionals to represent our company by providing exceptional on-site and remote support. This position is part-time to full-time, with hours varying based on client needs.

Our ideal candidate is:

Eager to learn and grow in the IT field Reliable, punctual, and professional in client interactions Self-motivated, organized, and detail-oriented Comfortable communicating with customers Based in or able to travel to the NYC area when needed

Requirements:

Basic understanding of networking: gateways, switches, IPs, and Wi-Fi Working knowledge of Microsoft Office for documentation Access to a Windows-based computer A remote workstation setup (monitor, keyboard, mouse) Ability to follow instructions and complete assigned tasks independently Willingness to perform occasional on-site client visits Ability to handle basic administrative responsibilities such as updating logs, organizing documentation, and assisting with scheduling or follow-ups

Job Type:

Contract Pay:

$17.00 - $25.00 per hour Application Question(s): Explain the difference between a switch and a router in a network setup. What is a gateway, and why is it important in a local network? How would you troubleshoot a situation where a user reports they have no internet access but are connected to Wi-Fi? In Microsoft Word or Excel, how would you create a document or spreadsheet that clearly records technical steps or configurations? Describe your current remote workstation setup.

Please include the following details:

Type of computer (must be Windows-based) Monitor size and resolution (minimum 21", 1080p or higher) Keyboard and mouse (wired or wireless) Internet connection type and average speed Any additional peripherals (e.g., webcam, headset) This role requires a dedicated workstation suitable for IT support and documentation tasks. Be specific in your response. Ability to

Commute:

New York, NY 10005 (Required)

Work Location:

Hybrid remote in New York, NY 10005