IT Support Technician

IT Support Technician Netrique Dublin, CA Job Details Full-time 1 day ago Qualifications Computer Science Automation Associate's degree in computer science Technical documentation MCSE IT system monitoring Mid-level Windows Microsoft Office System maintenance Analysis skills Computer Networking Computer hardware Hardware support Network router Organizational skills Technical writing macOS Associate's degree 2 years Communication skills Active Directory management System performance monitoring

Full Job Description Dublin, CA Qualifications & Skills:

2-5 years of IT support experience; installing, maintaining, and monitoring Server systems and networks. Computer Science degree/certificate, Associate or equivalent Knowledge of computer networking and Microsoft server Excellent oral and written comprehension, and active listening A solid understanding of a Windows-based operating systems and Active Directory A solid understanding of networking concepts Able to maintain a positive and professional attitude and empathy towards the clients Service oriented, organized, and punctual Have strong analytical and problem-solving skills Able to work well in a team and independently

Professional Certification:

MCSE or any other certifications that provide value for the organization, preferred

Responsibilities and Duties:

Working within Windows 10/11, Windows Server 2016 through 2022, MS Office and Office365, routers and wireless, and a host of other platforms and applications Support various customers in and around the Bay Area on site or remotely Monitor, maintain, and troubleshoot Windows Server of various versions Configure and manage system backups and recovery Setups, configure, troubleshoot networking, server hardware, and software problems Install and/or upgrade end user workstations and provide end user support when needed Author and maintain technical documentation Identify tasks which require automation and automate them At Netrique, we've built a culture of expert collaboration, communication and problem solving, so that no issue goes unresolved. Netrique is a direct reflection of our dedicated professional employees who take pride and excel at what they do. If this sounds like you, we'd like you on our team.

Job Overview Title:

IT Support Technician Skills:

Networking, Microsoft, Mac OSX, Office Date Posted:

5-10-2022

Location:

Dublin, CA Type:

Full time To Apply Send your resume to: