IT / Systems Support Specialist

IT / Systems Support Specialist FTDI Corp. Bloomington, CA Job Details Full-time From $60,000 a year 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Retirement plan Qualifications Warehouse management system Computer hardware Problem-solving Quality control Data entry Full Job Description A fast-paced third-party logistics and fulfillment operation is seeking a hands-on IT / Systems Support Specialist to join a growing Information Technology team. This role reports directly to the IT Manager and supports both warehouse operations and corporate systems. This is a highly operational role combining helpdesk support, WMS system maintenance, infrastructure improvement, and data/process documentation . The ideal candidate is someone who takes initiative, troubleshoots deeply, and helps build structure and standards across systems.an integral part of your experience here. Key Responsibilities Assist IT Manager with daily IT operations and ongoing system improvements Perform daily maintenance and support for: Warehouse Management System (WMS) Office and warehouse equipment (PCs, printers, RF devices) Develop a working understanding of facility infrastructure and drive improvements: Network cleanup and optimization Wireless access point coverage (especially in warehouse rack locations) Support and maintain IT systems across multiple locations: Remote troubleshooting for satellite facilities and affiliated offices Diagnose and resolve technical issues across environments System implementation support: Perform QC/QA testing for new integrations and system changes Validate outputs and ensure expected results Documentation and process standardization: Customer-specific label and packing slip requirements Internal IT systems, workflows, and procedures User access and security control: Assist in standardizing user permissions across systems Ensure proper access levels are maintained Document onboarding procedures, credentials, and system access Hardware inventory and lifecycle management: Track PCs, scanners, printers, and related equipment Maintain backup inventory (printers, toner, devices) for operational continuity Support hardware repair, setup, and replacement Perform miscellaneous data entry and system support tasks as needed

Pay:

From $60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan

Work Location:

In person