Junior Computer Technician

Overview We are seeking a motivated Junior Computer Technician to focus on making technology NOT a problem for our customers. This entry-level role offers an excellent opportunity to develop technical skills across a variety of IT infrastructure components, including hardware, software, and network systems. Responsibilities Provide technical support to end-users for hardware and software issues across desktops, laptops, mobile devices, and peripherals Troubleshoot and resolve software problems related to operating systems such as Window &, macOS. Manage computer hardware components, including installation, upgrades, and repairs Assist with computer management tasks such as deploying updates via SCCM and managing group policies through GPO Support network administration activities including configuring and maintaining LAN, VPNs, DNS, DHCP, TCP/IP settings, firewalls, and Meraki devices Monitor and maintain IT infrastructure components like Microsoft Windows Server environments and Active Directory accounts Assist in the configuration and management of network security tools such as firewalls Collaborate with senior technicians on projects involving network administration, server management, and system analysis Communicate effectively with end-users to resolve issues promptly while providing excellent customer service Qualifications Prior experience or internship in IT support or desktop support roles is ideal Prior experience troubleshooting computer systems is ideal Basic understanding of IT support functions with familiarity in troubleshooting hardware and software issues Knowledge of operating systems including Windows (Windows Server), macOS, and Linux environments Experience with computer networking concepts such as

TCP/IP, DNS, DHCP, LAN/WAN

configurations, VPNs, firewalls, and Watchguard equipment Exposure to help desk ticketing systems such as Connectwise is preferred Strong analysis skills with the ability to diagnose and solve problems efficiently and independently Excellent communication skills to interact effectively with end-users and team members Ability to work independently or collaboratively in a fast-paced environment

Job Type:

Full-time Pay:

$41,000.00

• $44,000.

00 per year

Education:

Associate (Preferred)

Experience:

troubleshooting: 1 year (Preferred)

License/Certification:

CompTIA A+ (Preferred) Ability to

Commute:

Swarthmore, PA 19081 (Required)

Work Location:

Hybrid remote in Swarthmore, PA 19081 Junior Computer Technician Swarthmore, PA 19081 Hybrid work $41,000

• $44,000 a year
• Full-time $41,000
• $44,000 a year
• Full-time Overview We are seeking a motivated Junior Computer Technician to focus on making technology NOT a problem for our customers.

This entry-level role offers an excellent opportunity to develop technical skills across a variety of IT infrastructure components, including hardware, software, and network systems. Responsibilities Provide technical support to end-users for hardware and software issues across desktops, laptops, mobile devices, and peripherals Troubleshoot and resolve software problems related to operating systems such as Window &, macOS. Manage computer hardware components, including installation, upgrades, and repairs Assist with computer management tasks such as deploying updates via SCCM and managing group policies through GPO Support network administration activities including configuring and maintaining LAN, VPNs, DNS, DHCP, TCP/IP settings, firewalls, and Meraki devices Monitor and maintain IT infrastructure components like Microsoft Windows Server environments and Active Directory accounts Assist in the configuration and management of network security tools such as firewalls Collaborate with senior technicians on projects involving network administration, server management, and system analysis Communicate effectively with end-users to resolve issues promptly while providing excellent customer service Qualifications Prior experience or internship in IT support or desktop support roles is ideal Prior experience troubleshooting computer systems is ideal Basic understanding of IT support functions with familiarity in troubleshooting hardware and software issues Knowledge of operating systems including Windows (Windows Server), macOS, and Linux environments Experience with computer networking concepts such as

TCP/IP, DNS, DHCP, LAN/WAN

configurations, VPNs, firewalls, and Watchguard equipment Exposure to help desk ticketing systems such as Connectwise is preferred Strong analysis skills with the ability to diagnose and solve problems efficiently and independently Excellent communication skills to interact effectively with end-users and team members Ability to work independently or collaboratively in a fast-paced environment

Job Type:

Full-time Pay:

$41,000.00

• $44,000.

00 per year

Education:

Associate (Preferred)

Experience:

troubleshooting: 1 year (Preferred)

License/Certification:

CompTIA A+ (Preferred) Ability to

Commute:

Swarthmore, PA 19081 (Required)

Work Location:

Hybrid remote in Swarthmore, PA 19081