LMS Platform Specialist

Job Title

• LMS Platform Specialist Location
• Piscataway, NJ Duration
• 12+

Months Summary:

LMS Platform Specialist Educational Technology is a temporary 12-18 month individual contributor role providing advanced technical expertise and system‐level oversight for the company's Learning Network (ILN, company's learning management system). Serves as a subject matter expert for complex troubleshooting, platform optimization, integrations, and process improvement. This role does not involve instructional design or content creation.

Key Responsibilities:

Lead advanced troubleshooting and serve as escalation point for complex issues Oversee platform integrations, enhancements, customizations, and maintenance Coordinate requirements gathering, stakeholder communication, testing, and post release validation Analyze usage data to identify trends, insights, and improvement opportunities Lead UAT efforts, including script creation and validation coordination Design and document system configurations to support business needs Lead onboarding and implementation for new ILN partners Maintain catalogue records aligned with MARC standards Research industry trends and recommend improvements to support and operations Provide backup support to the Administrator Contribute to additional Educational Activities projects as assigned Qualifications Bachelor's degree preferred or equivalent experience Required experience with LMS administration, educational technology, or technical support Proven ability to troubleshoot complex technical issues Strong understanding of platform workflows, integrations, and system interactions Strong analytical, documentation, and data validation abilities Excellent oral and written communication skills, strict attention to detail and excellent problem solver Proficiency with Microsoft Office and Google Workspace Experience with system integrations, SCORM standards, MARC records/KBART files, HTML/CSS, and/or JIRA is a plus Experience translating business needs into technical requirements Skilled in UAT script writing and execution a plus

Pay:

$30.00

• $35.

00 per hour

Work Location:

Hybrid remote in Piscataway, NJ 08854