Remote IT Support Intern TeamLogic IT Palm Beach

Job Opening:

Remote IT Support Intern -

TeamLogic IT Palm Beach Role:

IT Support Intern (Level 1 & Automation Focus)

Location:

Remote (Must be available for occasional local field tasks in Palm Beach, FL)

Type:

Internship The Mission We are seeking a highly disciplined and proactive Remote IT Intern to join TeamLogic IT Palm Beach . In a remote environment, clarity is everything. We need someone who can manage Level 1 tickets, communicate effectively without being supervised in person, and—most importantly—help us build the backbone of our operations through rigorous documentation and automation. Key Responsibilities Remote Level 1

Support:

Resolve technical issues via phone, chat, and remote desktop tools.

Documentation Architect:

Your primary mission is to ensure every process, fix, and configuration is perfectly documented in our systems.

Automation Enthusiast:

Collaborate on identifying manual workflows that can be eliminated through scripting and RMM tools.

On-Call Field Support:

While the role is mostly remote, you must be available for occasional on-site tasks (deployments, hardware swaps) in the Palm Beach area.

Technical & Soft Skills Self-Management:

You don't need a manager hovering over you to get work done.

Writing Precision:

You can explain complex technical steps in simple, written English.

System Fundamentals:

Solid understanding of OS environments and basic networking. The "Automation First"

Mindset:

You hate doing the same manual task twice.

What We Offer High-Level Training:

Learn the "behind the scenes" of a Managed Service Provider (MSP).

Modern Stack:

Work with industry-leading RMM and security tools.

Flexible Remote Environment:

Work from where you are most productive, focusing on results rather than hours clocked.

Pay:

$16.00 - $18.00 per hour

Benefits:

Flexible schedule

Work Location:

Hybrid remote in North Palm Beach, FL 33408