Replay Technical Support Specialist

Replay Technical Support Specialist DVSport - 3.0 Las Vegas, NV Job Details Full-time $45,000 - $55,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Work from home Vision insurance 401(k) matching Qualifications On-site technical support Network hardware support Technical support via phone Safety protocol adherence Quality control product testing Coaching Client rapport building Fiber optic network Video shooting Mid-level Audio systems Computer hardware Video recording equipment Network protocols Video compression Organizational skills Software testing Equipment testing Associate's degree Client interaction via phone calls Full Job Description at DVSport | Las Vegas / RemoteEver wonder what officials watch so they can efficiently confirm or overturn a play, what players are studying on the sideline during a game, how teams prepare for an opponent using video, what gives sports broadcasters the ability to analyze a play quickly during a broadcast, what gives coaches a in-game edge when challenging officiating calls....it's all thanks to DVSport's cutting-edge software and broadcast quality technology. Based in Pittsburgh, PA since 2002, DVSport is an industry leading sports technology company specializing in Instant Replay and digital video acquisition, analysis, and play-back software. Our products and technology are utilized by some of the top professionals in sports throughout the country. Have interest in

Joining DVSport:

An industry leader in instant replay A technology innovator for the past 25 years Recognized market leader for replay throughout the collegiate and professional markets Sport specific opportunities - football, basketball, baseball, field hockey, ice hockey, soccer, softball, track and field, volleyball, wresting An Emmy award-winning company Your Role on this team: The Replay Technical Support Specialist is responsible for supporting, integrating and maintaining our replay solutions product line. Responsibilities will include replay operations at assigned conferences, on-site and remote phone support for the replay solution product line, performing replay product testing, identifying software and hardware development needs, and participating in various replay meetings, clinics, and industry events. This position will report directly to a Regional Account Manager and indirectly to the National Director of Account Management.

What We Look For:

Seeking Candidates with Technical Hardware and Support Experience in the following areas: Integrated Computer software and hardware solutions, coaching or team setting a plus Servers, capture/playback video equipment, and analogue or digital audio equipment Experience shooting and editing video; multiple video formats (720p, 1080p, or 4K) and higher frame rate video formats (60 fps or higher) Video transport over HD-SDI or fiber Networking protocols, managed switches, and fiber transportSFPs Bachelor's degree Eagerness to travel - this position requires travel to visit customers, go to games, play the replay tech role at post-season tournaments and events, and support deployed systems. Availability - while regular travel is expected, during the busy seasons this could be extensive Flexibility - The position has an evening and weekend work schedule with offsetting time off during the week Collaboration/team player with the ability to lead Possess a high level of independent judgment within established procedures Ability to create strong business relationships with all replay client participants Demonstrate a tremendous work ethic while maintaining a positive and upbeat attitude A proven commitment to safety measures and practices Strong planning and organizational skills Willingness to learn and seize the opportunity Why work at DVSport? Real exposure to the world of sports technology and developing leading tech for the industry. Working alongside industry experts and professionals who move the company and the innovation forward. Great opportunities to travel to and work at awesome events in a variety of sports A very competitive compensation package (including a car allowance) Exceptional benefits package that includes Medical, Dental, and Vision 401K with matching company contributions. Paid holidays including a paid community volunteer day Generous Paid Time Off Cutting edge technology to accomplish your job Company branded gear

Job Specifics Job Type:

Full-time Education:

Associate/Bachelors (Preferred)

Location:

This is a Work from Home role that requires residency in the Las Vegas metro area, and requires travel. Candidates not based in the Las Vegas area would be required to relocate within 30 days of employment.

Benefits:

401(k) Dental insurance Medical insurance Vision insurance Paid time off

Schedule:

Weekend and Evening availability required