SAP FM / FI / FICO Functional Analyst - Application Support (AMS)

Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The RoleThe role ensures stable and accurate execution of financial processes in SAP ECC and SAP S/4HANA, including:

SAP FM (Funds Management

• Budget control and availability (AVC
• Derivation rules (FMDERIVE
• Budget supplements/returns (FMBB
• Budget execution and adjustments
• FM reporting and MM/SD integrationSAP FI (Financial Accounting
• General Ledger (GL
• Accounts Payable (AP
• Accounts Receivable (AR
• Banking, automatic payments, bank reconciliation
• Taxes/withholdings, dunning, financial closingSAP CO (Controlling / FICO
• Cost and profit center accounting
• Internal orders
• Allocation cycles
• Settlement rules
• Financial analysis, cost control, and profitability (CO‑PA, when applicable)Also includes financial integration with MM, SD, PP, HR and retail‑specific external systems (POS, e‑invoicing, inventory, reconciliation engines).

The role covers functional analysis, incident and request support, testing, documentation, integration validation, and support for financial and budget closing cycles within the AMS model.

Key Responsibilities1) Incident and Request Management (AMS)Diagnose and resolve issues in

FM:

derivation rules, AVC errors, discrepancies between commitments/obligations/actuals, FMBB adjustments, and reprocessing activities.

Provide FI support: GL postings, AP cycle (invoices, F110 payments, tax withholding), AR cycle (collections, F150 dunning), bank reconciliation (EBS), tax determination, FX differences.

Support CO processes: cost/profit centers, internal orders, allocations (KSU/KSV), settlements KO88/KO8G, variance analysis.

Support closing cycles: period open/close (OB52), depreciations (if AA applies), FI‑CO reconciliation, GR/IR reconciliation (F.13).Manage tickets according to priority, impact, SLA, and operational continuity.2) Functional Analysis and Process ValidationValidate FM configurations: budgeting structure, derivations, availability control, budget versions, MM/SD integration.

Review FI configurations: automatic account determination, bank/payment settings, taxes, tolerances, periods.

Validate CO objects: org structures, cycles, internal orders, settlement rules.

Evaluate data consistency in ECC (BKPF/BSEG) and S/4HANA (ACDOCA).Validate end‑to‑end processes:

P2P, O2C, FM

lifecycle, and financial closing. 3) Technical Coordination within the SAP EcosystemDefine and validate RICEFW specifications with ABAP teams (reports, IDoc/BAPI interfaces, SmartForms/Adobe forms, BAdIs/exits).Collaborate with Basis/Security on authorizations, Fiori catalogs (S/4HANA), transport management, performance, and job execution.

Validate integrations with external systems: POS, banks, e‑invoicing, inventory solutions.

Ensure compliance with AMS governance and change‑management guidelines.4) Documentation and Operational ComplianceMaintain updated documentation: configurations, process flows, operational manuals, test evidence.

Prepare documentation for audits, internal controls, and SoD reviews.

Record recurring solutions and standardize best practices in the knowledge base.5) Testing, Changes, and Release SupportParticipate in SIT/UAT cycles for FM, FI, and FICO in ECC and S/4HANA.Validate transports and functional deliverables during release cycles.

Support post‑release stabilization, monitoring errors, reconciliations, and transaction behavior.6) Continuous Improvement within the AMS ModelIdentify optimization opportunities in FM, FI, and CO processes.

Recommend actions to improve stability, performance, and process traceability.

Drive standardization, automation, and overall operational efficiency.

Who You Are Required Technical KnowledgeSAP FM, FI and FICO experience in ECC and

S/4HANA.FI

GL, AP, AR, F110, F150, EBS, taxes, closing activities.

FM:

derivations, AVC, FMBB, budget execution, FM reporting.

CO:

cost/profit centers, internal orders, cycles, settlements.

ITSM tools (ServiceNow/Jira) and ALM tools (Solution Manager/ChaRM).Strong Excel, Teams, OneDrive; understanding of logs, traces and authorizations.

Familiarity with ITIL principles.

Soft SkillsEffective communication.

Analytical thinking and structured diagnosis.

Strong organization and documentation discipline.

Collaborative mindset.

Service orientation and continuous improvement.

Ability to manage priorities and operate under pressure.

Education and CertificationsBachelor's degree in IT, Systems, Accounting, Finance or related areas.

SAP certification in FM, FI, or CO (preferred).ITIL certification (preferred).ExperienceProven SAP functional support experience in AMS for ECC and/or S/4HANA.Hands‑on experience with SAP FM, FI and FICO.Retail industry experience (high volume, POS, reconciliations) is desirable.

Participation in rollout, stabilization or ECC→S/4 migrations.

Work ModelAvailability for maintenance windows, on‑call rotations, and after‑hours support as needed.

Coordination with global or multidisciplinary teams.

Remote or hybrid work model; 24/7 operations when required.

LanguagesSpanish:

100%

English:

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