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Senior Development Support Engineer

Job

Terralogic DynaQuest

Remote

$90,000 Salary, Full-Time

Posted 3 days ago (Updated 7 hours ago) • Actively hiring

Expires 7/4/2026

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Job Description

Senior Development Support Engineer Terralogic DynaQuest - 1.0 Carrollton, TX Job Details Full-time $80,000 - $100,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Containerization systems Teamwork Linux support Tooling DevOps English Java AWS Log analysis tools System development DevOps automation Jenkins Developer tools Linux administration Full Job Description Job Summary We are seeking a dynamic and highly skilled Senior Development Support Engineer to join our innovative technology team. This is an exciting opportunity for a motivated professional eager to make a significant impact in a fast-paced, collaborative environment.
Key Responsibilities Technical Support:
Diagnose and resolve technical issues with products and integrations, including Jenkins, Kubernetes, Docker, and CI/CD pipelines Provide recommendations for best practices in DevOps workflows Assist with complex setup, configuration, and troubleshooting of tools and environments
Customer Engagement:
Respond to customer inquiries via a ticketing system, email, and occasionally phone for urgent issues Actively engage with customers to understand their challenges and provide tailored solutions. Contribute to documentation and knowledge bases to ensure customers can self-serve when possible.
Collaboration & Tools Development:
Work closely with Engineering, Product, and DevOps teams to escalate and resolve issues effectively Develop and enhance internal tools for automating diagnostics and improving team efficiency
Continuous Learning:
Stay updated on evolving DevOps tools, cloud platforms, and software development trends Participate in team scrums and collaborative problem-solving sessions Qualifications (Must Have): 5+ years experience in Java Application troubleshooting performing JVM analysis using thread dumps, heap dumps, and garbage collector logs 1-2+ years experience working with Jenkins as an admin/developing jobs/troubleshooting builds 5+ years experience in Linux system administration and troubleshooting Hands-on experience with DevOps tools like Kubernetes, Docker, and Git Familiarity with CI/CD pipelines and related concepts Excellent problem-solving skills and the ability to work independently Strong communication skills, with fluency in English (written and verbal)
Nice-to-Have:
Proficiency in Java development Experience with enterprise technologies like LDAP, databases, and REST APIs. Cloud platform expertise (AWS, GCP, Azure) Certifications in Kubernetes, cloud platforms, or DevOps-related tools Open source contributions or Jenkins community involvement Previous experience in a customer-facing technical support role
Pay:
$80,000.00 - $100,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you US citizen? Please mention your salary requirement is within the hiring budget added to this job ad?
Experience:
Java:
5 years (Required)
Linux:
5 years (Required)
Jenkins:
2 years (Required)
DevOps:
5 years (Required)
Work Location:
Hybrid remote in Carrollton, TX 75006