Senior Information Technology Specialist

Senior Information Technology Specialist at Sierra ITS Senior Information Technology Specialist at Sierra ITS in Des Plaines, Illinois Posted in about 16 hours ago.

Type:

full-time

Job Description:

We're Hiring:

Senior IT Specialist | Chicago, IL (Hybrid) Are you an experienced IT professional who thrives in a fast-paced MSP environment and takes pride in delivering exceptional client service? We're looking for a Senior IT Specialist to join our growing team in Chicago. This is a hybrid role with2-3 days per week in the office.

What We're Looking For:

Experience working for a Managed Service Provider (MSP) Strong Windows environment management experience macOS management expertise Google Workspace administration Microsoft 365 / O365 administration Experience managing tickets and workflows within a PSA platform Excellent communication and white-glove client service skills Proven ability to work directly with end users and deliver client-first support

Desired Skills & Background:

Scripting experience (PowerShell, Bash, or similar) Analytical thinker with strong troubleshooting abilities Business acumen and professionalism Leadership potential and initiative Curious mindset and passion for continuous learning Desire for professional growth and career advancement We're looking for someone who combines technical expertise with a service-first mentality - someone who can build trust with clients, communicate clearly, and elevate the support experience. If you're passionate about technology, enjoy solving problems, and want to grow with a collaborative team, we'd love to connect. Chicago, IL (Hybrid - 2-3 days onsite) Apply now or message me directly for more information. #Hiring #ITJobs #SeniorITSpecialist #ChicagoJobs #MSP #WindowsAdmin #MacOS #GoogleWorkspace #Microsoft365 #ITSupport #HybridWork #ManagedServices #TechCareers