Technical Support Analyst

Technical Support Analyst Remote in Jersey City, NJ, US • Posted 17 hours ago • Updated 5 hours ago Contract W2 On-site Fitment Dice Job Match Score™ 🤯 Applying directly to the forehead... Job Details Skills Technical Support Jersey Managed Services Electromechanics Problem Solving Conflict Resolution Communication Customer Service Management Printers Point Of Sale Computer Hardware

SAP BASIS

Summary Our client is looking for a Technical Support Analyst for a 5-month contract in Jersey City, NJ 07302. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration:

5 Months Required Skills & Experience 5 years of relevant experience. Electromechanical experience is preferred. Experience repairing laser and wide-format printers . Proven troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to manage multiple priorities and work independently or in a team. What You Will Be Doing Daily Responsibilities Diagnose and resolve issues with printers, plotters, kiosks, and POS systems. Assist with installing, configuring, and maintaining hardware and software. Deliver clear technical assistance to onsite technicians over the phone. Maintain accurate service records and uphold quality standards. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

10105282

Position Id:

877368 Posted 17 hours ago