Technical Support Engineer

Job Title:

Technical Support Engineer -

Integrations Location:

Santa Clara, CA, 95054 (Hybrid)

Pay Range:

$35/hr. - $45/hr.

Required Skills:

Some experience with Scripting languages:? JavaScript preferred Experience with relational databases (e.g. MySQL, Oracle) Knowledge on LDAP/Active?

Directory, SSO?or other authentication or user management systems Understanding of Email?

Troubleshooting (e.g. Office 365, Exchange)? Knowledge on Web?

Services (SOAP, REST)? Working knowledge on Network troubleshooting (e.g. Ping, Telnet) Hands on experience in any?bi-directional, integration between two systems?

Responsibilities:

Resolve technical cases?created by customers looking for?help to understand or?troubleshoot unexpected?behaviors or answer technical?questions about the ServiceNow?software and platform. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.