Technician, IT Scientific Support

Headquartered in Ann Arbor, Michigan, Cayman Chemical Company supplies scientists worldwide with the resources necessary for advancing human and animal health. We offer a vast product catalog that is constantly growing to meet the needs of our clients. Additionally, we provide service programs that include comprehensive solutions to drive clients' projects to completion. Our mission is to make research possible. That starts by employing a talented and highly qualified group of experts that develop the tools to support research scientists. Currently, we are looking to add an IT Scientific Support Technician to the team:

Responsibilities and Duties:

Oversee all IT responsibilities for scientific/analytical software, lab instrument control suites, and lab instrument hardware. Maintain the company's backup procedures for lab instruments and data. Responsible for support, resolving or escalating incidents for on-site and remote users. Provide end-user support for scientific systems, computers, printers, phone system, software, and hardware. Perform software installation and maintenance. Responsible for conference room equipment setup, operation, and maintenance. Perform IT hardware asset lifecycle duties (deployment, auditing, disposal). Develop and maintain documented standard operating procedures for IT systems.

Requirements:

Education:

Bachelor's degree in Chemistry, Biochemistry, or related field.

Experience:

2+ years. Experience with analytical instrumentation and software such as Agilent OpenLab, Thermo Fisher Chromeleon, Waters Empower, etc. Hands-on experience with HPLC, GC/GC-MS, or

LC/LC-MS

instruments as end-user or technical support. Strong background in analytical chemistry in academic or industrial environment preferred. Availability to work on-site in Ann Arbor during normal business hours and provide occasional off-hours support. Demonstrate Cayman's Core Values - Integrity, Collaboration, People, Learning, and Excellence. Experience with analytical instrumentation and software such as Agilent OpenLab, Thermo Fisher Chromeleon, Waters Empower, etc. Hands-on experience with HPLC, GC/GC-MS, or

LC/LC-MS

instruments as end-user or technical support. What we

Provide:

Competitive compensation Medical, dental and vision insurance Generous paid time-off ( 4 weeks ) for vacations, sick and/or personal reasons Over 10 paid holidays per year, including the week of 12/24 through 1/1 401(k) plan Tuition Reimbursement and Student Debt Payment Program Life and disability insurance plans Flexible spending accounts for medical and dependent care (FSA) Fun employee events all year long Flexible work schedules Employee assistance program Casual dress Onsite Gym Facility Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.