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IT Support Specialist {170801}

Job

A-Line Staffing

Smithfield, RI (In Person)

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/7/2026

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Job Description

IT Support Specialist {170801} A-Line Staffing - 4.0 Smithfield, RI Job Details Full-time $19 an hour 6 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Life insurance Qualifications Microsoft Excel Microsoft Outlook Project coordination High school diploma or
GED POS Full Job Description Job Title:
IT Support Specialist (Tech Rollout Call Center)
Location:
Smithfield, RI (Onsite)
Pay:
$19.00/hour
Schedule:
Monday-Friday, 4:00 AM-12:30 PM (shift may adjust with project needs) What this job is We're hiring an IT Support Specialist to support technology rollout projects . This is not a consumer customer service call center. You'll support field technicians, vendors, and contractors during store technology implementations and upgrades. What you'll do Provide first-level technical support / basic troubleshooting during rollout activity Take inbound calls (and make outbound calls as needed) related to rollout issues Assist with IT hardware installation support and ensure project protocols are followed Update tracking tools, complete system checks/validations, and document accurately Send updates via email and work in Excel and other tools Manage multiple projects at once and keep work moving in a queue-based environment Requirements (must have) High School Diploma or GED (verifiable) 1+ year experience in at least one: help desk, technical support, call center support, dispatch/coordination, IT operations support, or similar Strong communication (written + verbal) Basic troubleshooting/problem-solving skills Able to work onsite and reliably work the required schedule Preferred (nice to have) Experience supporting IT hardware installs/rollouts (POS, printers, scanners, PCs, etc.) Outlook / Excel / Word comfort Benefits Benefits available after 90 days (for eligible employees). 401(k) with company match after 1 year.
INDRS Pay:
$19.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Vision insurance
Work Location:
In person