Technical Support Engineer, FT, Days

Inspire health. Serve with compassion. Be the difference. Job Summary Provides advanced technical support for IT systems and ensures the smooth operation of technology infrastructure. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Installs and configures Information Technology Services (ITS) hardware solutions and software applications for the enterprise utilizing approved deployment tools and methods T roubleshoots and resolves complex challenges related to ITS hardware and software. Clinical and Business Systems Analyst for applications issue resolution as required including during emergency situations Performs hardware and software updates to ITS solutions including mobile devices. Creates and maintains standards documentation related to hardware and software solutions including mobile devices. Provides training and support to end-users on the use of IT systems and software Conducts regular audits of IT equipment and ensure compliance with company policies Utilizes active directory to support the enterprise needs Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - Associate degree in ITS related field of study. Experience - Two (2) years related work experience. In Lieu Of Equivalent work/education experience may be considered i n lieu of the education and experience requirements noted above. Required Certifications, Registrations, Licenses Certification in CompTIA A+, Network+, or similar IT certifications preferred. Knowledge, Skills and Abilities Ability to prioritize Ability to manage multiple assignments and tasks Ability to adapt to new technologies and processes Understanding of networking, hardware, and software troubleshooting Work Shift Day (United States of America) Location Baptist Easley Med Campus Facility 7001 Corporate Department 70019094 ITS Desktop Services Share your talent with us!

Our vision is simple:

to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.