IT Specialist

IT Specialist I The City Of Tega Cay is looking for an IT Specialist I to work closely with the IT Manager to maintain the City's overall network infrastructure. In this position you will be responsible for assisting in the administration of the City's IT network and all significant areas associated. We are looking for an elite individual that takes tremendous pride in his or her work and reputation. An ideal candidate must have exceptional customer service and writing skills. Candidates should apply directly through

City of Tega Cay:

https://tegacaysc.org/1214/Human-Resources Responsibilities include but are not limited to the following:

• Microsoft Office 365 and Microsoft AD administration (setup/manage users accounts)
• Ability to manage Help Desk requests effectively as well as perform basic troubleshooting/repairs
• Database management of inventory, assets, licenses, registration and preventative maintenance
• System (Desktops, Laptops and Tablets), 3rd party updates and patches
• Report, review and evaluate system and network logs
• Daily, weekly and monthly reporting of security logs required by SLED
• Troubleshoot and/or trace system attacks/spoofing and Internet/email attacks and intrusions
• Assist with Share Point setup, initiation and administration
• Data backups (on/offsite) and storage security/retention
• Perform quarterly internal IT audits and submit to IT Manager
• Performs other related duties as required by the position assigned by the IT Manager
• Familiarity with Video Conferencing software/equipment
• Ability to use/instruct others to use Adobe Pro Required Skills
• Highly skillful and experienced in providing exceptional Customer Service
• Ability to remain courteous and helpful with users when under pressure and/or frustrated
• Strong communication skills in working effectively with others
• A working knowledge of IT operating systems, particularly Windows, Office 365 and Share Point
• Hands on experience of installing/administering IT hardware and software
• Good organizational, verbal and written skills along with effective time management
• Server scripting a plus, but not a requirement Minimum Qualifications
• 2 year degree in Computer Science or related field and 2 years of work experience
• Considerably familiar with Microsoft Office products and Windows OS
• Minimum of 1 year technical support and/or help desk experience
• Minimum of 2 years in successful Customer Service experience over the phone and/or in person
• Possess initiative with the ability to work efficiently with minimal direction and supervision
• Extensive background check required as you will be working with Law Enforcement personnel
• Demonstrates professionalism, tact and diplomacy interfacing with senior management and other high level individuals
• Must possess a valid Driver's License Candidates should apply directly through

City of Tega Cay:

https://tegacaysc.org/1214/

Human-Resources Pay:

$43,843.00 - $61,380.00 per year

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person