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Desktop Support Analyst

Job

Robert Half

Greenville, SC (In Person)

Full-Time

Posted 2 days ago (Updated 3 hours ago) • Actively hiring

Expires 6/5/2026

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Job Description

We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Greenville, South Carolina within the financial services industry. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering a strong support experience across the business. The ideal candidate will combine practical troubleshooting ability with solid knowledge of Windows environments, hardware support, and user account administration.
Responsibilities:
  • Deliver day-to-day support for desktop and workstation issues, ensuring users receive timely and effective technical assistance.
  • Diagnose and resolve problems involving Windows 10 systems, peripheral devices, and standard desktop applications.
  • Set up, configure, and maintain desktop hardware, including computers, monitors, docking stations, and related equipment.
  • Perform desktop imaging and device provisioning to prepare systems for new hires, replacements, and refresh activities.
  • Manage user access and account-related tasks within Active Directory, including routine updates and troubleshooting.
  • Track incidents and service requests, document resolutions, and escalate more complex technical issues when needed.
  • Support workstation deployments, equipment replacements, and other desktop lifecycle activities across the environment.

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