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Job Description
Required Education:
Bachelor's in information technology OR Associate degree with 2 years of professional experience OR 4 years of equivalent IT experience.
Licenses and/or Certifications (Preferred):
ITIL certification.
IT Infrastructure, IT Architecture, or other relevant IT product certifications
Required Skills and Qualifications:
5+ years of experience in IT infrastructure engineering, specializing in cloud services, storage, or enterprise IT systems
5+ years of experience managing enterprise IT infrastructure, including servers, storage, virtualization, and security
3+ years of experience in IT project management
3+ years of experience demonstrating strong communication skills in IT environments
3+ years of junior leadership experience managing IT projects
Knowledge/Skills/Abilities:
Utilize 5+ years of experience in IT applications, tools, and technology to enhance operational efficiency
Apply 3+ years of agile methodology principles in IT infrastructure projects
Demonstrate 2+ years of experience in supplier/vendor management
Implement 1+ years of cloud technology experience, including infrastructure as-a-service (IaaS) and platform-as-a-service (PaaS) solutionsOverview (IT Infrastructure Specialist)Lead the planning, implementation, and support of IT infrastructure solutions from concept to deployment.
Run complex operational/technical projects. Manage enterprise IT systems, including cloud computing, servers, and storage, ensuring alignment with client's -defined standards. Provide proof-of-concept (POC) evaluations and expert guidance on implementing secure, scalable, and high-performance IT infrastructure solutions. The successful candidate will be organized, self-motivated, and able to manage multiple priorities simultaneously.
Responsibilities
Serve as a subject matter expert (SME) for IT infrastructure systems, including cloud platforms (AWS, Azure), storage solutions (SAN, NAS), and cybersecurity frameworks (firewalls, intrusion prevention, encryption)
Deploy, configure, and maintain IT infrastructure components, such as servers, storage, virtualization platforms, and security tools
Collaborate with external providers for the deployment and support of IT infrastructure services
Ensure high availability of systems by implementing redundancy, backup strategies, and disaster recovery solutions
Optimize IT infrastructure performance through monitoring, capacity planning, and proactive issue resolution
Adhere to compliance and audit requirements by enforcing security policies, implementing access controls, and supporting regulatory standards
Manage ITIL processes, including change management, incident response, and configuration management, to ensure service stability and operational efficiency
Document IT infrastructure design, configurations, and best practices to enhance knowledge sharing and continuous improvement
Support infrastructure lifecycle management, including upgrades, patching, and decommissioning, to maintain system reliability and security
Collaborate with global IT teams to standardize processes, align on best practices, and support cross-functional IT initiatives
Provide technical leadership and mentorship to junior engineers, ensuring adherence to IT standards and driving skill development
Only those lawfully authorized to work in the designated country associated with the position will be considered.
Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.