Ecommerce Jobs Customer Support, IT Support & Trading Card Grading (Multiple Openings)

Ecommerce Jobs - Customer Support, IT Support & Trading Card Grading (Multiple Openings) CollectDirect, Inc. Sioux Falls, SD Job Details Part-time | Full-time From $18 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance Flexible schedule Qualifications Live chat Teamwork Automation Web development Inventory management Call center experience Shopify E-commerce Analysis skills Attention to detail Computer hardware Scripting E-commerce fulfillment operations Sports APIs Systems & applications support Communication skills Entry level Order fulfillment Full Job Description Ecommerce Jobs - Customer Support, IT Support & Trading Card Grading (Multiple Openings)

Company:

JGC | CollectAway |

CollectDirect Location:

Sioux Falls, SD Job Type:

Full-Time / Part-Time (varies by position) About Us We are a fast-growing ecommerce and collectibles company specializing in trading cards, online retail, and live selling platforms (including Whatnot). Our brands—JGC, CollectAway, and CollectDirect—operate in a high-volume, fast-paced environment focused on customer experience, collectibles grading, and digital commerce. We are actively hiring across multiple departments as we continue to scale. Now Hiring - Multiple Ecommerce & Technical Roles We are hiring for Customer Support Representatives, Trading Card Graders, and an IT Support / Help Desk Specialist with development experience .

Important:

Please indicate which position you are applying for when submitting your application. Customer Support Representative /

Ecommerce Support Key Responsibilities:

Provide customer support via email, chat, and ecommerce platforms Handle order processing, order issues, refunds, and tracking inquiries Support ecommerce operations, order fulfillment, and customer experience Maintain accurate communication and timely response rates

Qualifications:

Experience in customer service, call center, or ecommerce support preferred, but not required Strong written communication and problem-solving skills Ability to multitask in a fast-paced ecommerce environment Experience with platforms like Shopify, WhatNot, or similar is a plus, but not required

Trading Card Grader Key Responsibilities:

Perform trading card grading and evaluation using industry standards Assess card condition, centering, edges, and surface quality Organize and prepare card submissions for grading services (PSA, SGC, ISA etc.) Assist with inventory management and collectibles handling

Qualifications:

Experience with sports cards, TCG, or collectibles grading preferred Strong attention to detail and consistency Knowledge of grading scales and card condition standards Collector background or hobby experience is highly valued IT Support Specialist / Help Desk /

Junior Developer Key Responsibilities:

Provide IT support, help desk support, and technical troubleshooting onsite Maintain hardware, software, and ecommerce system integrations Assist with automation, scripting, and development tasks Support internal users with system access, errors, and performance issues

Qualifications:

Experience in IT support, help desk, or technical support roles Working knowledge of programming, scripting, or web development preferred Familiarity with ecommerce systems, APIs, or integrations is a plus Strong troubleshooting and analytical skills Why Join Our Team Opportunity to work in a growing ecommerce business Hands-on experience across multiple platforms and technologies Fast-paced, team-oriented environment Growth potential within ecommerce, IT, and collectibles industries How to Apply Submit your application through Indeed and clearly state which role you are applying for : Customer Support / Ecommerce Support Trading Card Grading IT Support / Help Desk / Developer Additional Details Pay is based on experience and position Full-time and part-time roles available

Pay:

From $18.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Vision insurance

Work Location:

In person