IT Support Specialist

IT Support Specialist VigorCare Pediatric Services Sioux Falls, SD Job Details Full-time 1 day ago Qualifications Customer communication Bachelor's degree Full Job Description As a leading provider of pediatric healthcare services in the region, we are committed to providing exceptional care to our patients and their families. We are looking for a highly motivated and skilled individual to provide technical support and assistance to our staff and clients.

Responsibilities:

Provide technical support to staff and clients, troubleshoot and resolve hardware and software issues Install, configure, and maintain computer systems and software applications Set up and maintain user accounts and permissions Monitor and maintain network and server systems Conduct regular backups and ensure data security and integrity Assist with the implementation and maintenance of new technology and systems Create and maintain technical documentation and user guides Train staff on new systems and technology Keep up-to-date with emerging technology trends and make recommendations for improvement Collaborate with other IT team members to resolve complex issues Provide excellent customer service and support to all users

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or related field Minimum of 3 years experience in IT support or related role Strong knowledge of computer systems, networks, and software applications Experience with Windows and Mac operating systems Familiarity with healthcare technology and electronic medical records systems is a plus Excellent problem-solving and troubleshooting skills Ability to work independently and in a team environment Strong communication and interpersonal skills Proven ability to manage multiple tasks and priorities Ability to adapt to a fast-paced and dynamic work environment