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Service Desk Analyst

Job

Insight Global

Franklin, TN (In Person)

Full-Time

Posted 2 days ago (Updated 1 day ago) • Actively hiring

Expires 6/27/2026

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Job Description

Job Description Our customer is looking to hire a Service Desk Analyst to sit in Franklin, TN 5 days a week. This person will be responsible for unboxing hardware and imaging 100s of laptops and desktops from previous employees to capture specific pieces of data that are valuable for the company to document. They will be utilizing Encase for imaging, excel to document the findings and will follow a step by step guide created for this project. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 1 year of corporate, help desk experience Experience with imaging PCs Experience with imaging tools Intermediate Excel skills Detail Oriented Encase experience