Computer Technician

Murfreesboro City Schools System-wide Computer Technician Department of Technology Updated 6/17/2024

Credentials:

High School Diploma or GED. Experience with Windows based computers, Chromebooks, and customer service.

Other Qualifications:

The person in this position must be able to effectively and safely use the tools and equipment of the job; read, listen, understand and follow oral and written instructions including but not limited to technical manuals, charts and terms related to computers; be able to work well with adults and children; be able to appropriately and efficiently respond to requests for help and be able to assist learning for adults using terms and techniques which are easily understandable; be courteous and demonstrate a happy, helpful attitude; dress appropriately; and use only language and behaviors which are appropriate in a school setting. This person must be honest, trustworthy, and motivated to do timely and excellent quality work without close supervision; must be willing and able to learn new skills; be punctual and consistent in work habits and attendance. Must be willing to work flexible hours enabling the provision of some occasional evening and weekend services. Must provide own transportation during performance of duty.

Physical Demands:

The person in this position must have and maintain the intellectual, sensory, emotional and physical abilities necessary for the effective and safe performance of duty; must be active and interactive throughout the day; be able to occasionally lift and carry objects which exceed fifty (50) pounds and frequently lift and carry objects weighing up to twenty-five (25) pounds. This person must be able to push, pull, stoop, kneel, reach, grasp, talk, articulate clearly, hear, see, climb and crawl; work in extreme temperatures; tolerate dust, chemicals and other substances and environmental conditions associated with the job; be emotionally mature able to work cooperatively, cope with stress appropriately and be able to abruptly change planned tasks in a composed manner.

Essential Job Functions:

The System-wide Computer Technician installs, repairs, and updates all district owned computers and printers. The position also supports the function and connection of any technology implemented in the classroom.

Other job functions include:

Observe all safety rules. Install and enroll computers. Repair computers. Learn and support new hardware and software as needed. Upgrade computers as directed. Complete and maintain an inventory of technology in assigned school(s). Submit timely and accurate reports as required. Assist requests from infrastructure staff to aid in troubleshooting issues.

Staff Relationship:

Reports directly to the Director of Technology.

Terms of Employment:

Twelve (12) month position, annual contract, salary and benefits set annually.