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Active directory/Application support engineer (Onsite)

Job

Cleo Consulting Inc.

Nashville, TN (In Person)

Full-Time

Posted 3 days ago (Updated 15 hours ago) • Actively hiring

Expires 7/6/2026

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Job Description

Client:
State of
TN/TN DOT
Job ID:
65831
Job Title:
Service Desk Personnel Location:
312 Rosa Parks Avenue, Suite 15 Nashville, Tennessee 37243
Estimated Duration:
07/13/2026
  • 07/13/2027 Onsite Description
THIS REQUISITION IS BEING REOPENED FOR ADDITIONAL CANDIDATE SUBMISSIONS
Work Location:
312 Rosa Parks Avenue Nashville, TN 37243 Must be able to lift at least 50 pounds. IT Call Center Experience preferred Able to handle call volume of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting Server Print Queue, and local Queues Active Directory Management Able to navigate Different OUs Able to look up attributes Able to reset password and unlock accounts. iOS Management, Support, and Deployment Setting up new phones/Ipads Resetting iTunes accounts Resetting network settings Backup/Restore device data Video Conferencing Cisco WebEx MS Teams Cisco Presence video solutions Network troubleshooting Internal vs external VPN LTE Wifi Application Troubleshooting Account permission Compatibility settings Browser vs installed Remote support
MSRA RDP
TEAMs Webex Hardware Deployment ServiceNow Ticket management Ticket assignment Schedule Days Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No Hours/Day
  • 7.5 Time Zone
  • CST Shifts
  • Shift 1 Start Time
  • 8:00 AM End Time
  • 4:30 PM Active
  • Yes "Cleo Consulting is an equal opportunity employer (Minorities/Women/Veterans/Disabled)"