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Application Support Engineer
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Robert Half
Nashville, TN (In Person)
Full-Time
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Job Description
We are looking for an Application Support Engineer to join a collaborative integration team supporting clinical and financial systems in Nashville, Tennessee. This contract opportunity with potential for a permanent role towards the end of the year. The role emphasizes practical problem-solving, clear communication, and dependable execution rather than heavy software development. You will work closely with internal partners and external vendors to keep integrations running smoothly and help expand the team's operational capacity.
Responsibilities:
- Design, configure, and maintain healthcare data interfaces using Mirth Connect or comparable integration platforms.
- Investigate production issues affecting messages, data flow, and connected systems, then implement timely resolutions to restore service.
- Oversee several smaller projects at once while contributing to broader integration efforts as business needs evolve.
- Partner with internal departments, third-party vendors, and business stakeholders to collect requirements and deliver effective integration solutions.
- Take ownership of support tasks and project work that helps reduce team backlog and increases delivery capacity.
- Assist with Azure-based integration components such as functions, queues, and storage services where applicable.
- Create efficiencies by identifying repetitive support activities and introducing automation where it adds value.
- Contribute to the growth of the integration environment, including expansion of interface engine capabilities when needed.
- Produce organized documentation and provide consistent status updates to stakeholders throughout project and support lifecycles.