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Desktop Support Technician

Job

Noblesoft Technologies Inc

Nashville, TN (In Person)

$44,720 Salary, Full-Time

Posted 4 days ago (Updated 14 hours ago) • Actively hiring

Expires 7/6/2026

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Job Description

Desktop Support Technician Noblesoft Technologies Inc - 4.8 Nashville, TN Job Details Contract $21 - $22 an hour 16 hours ago Qualifications Team development Computer hardware Computer management Desktop administration Mobile devices Full Job Description Job Summary We are seeking a dynamic and proactive Desktop Support Technician to join our IT support team. In this role, you will be the frontline hero for resolving technical issues, maintaining computer systems, and ensuring seamless operation across our organization.
Duties :
Job Description As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Manage the reporting of SLAs, Adherence of SLA and contract Manage shift and shift planning including on call roster Manage Resource productivity Enable the team with training and development Ensure security compliance Ensure sufficient inventory level is managed across locations Ensure all service request and incidents are resolved before agreed service levels Plan and execute any move request or project work Lead the team by providing technical and process assistance to below activities Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to end users by visiting their desk location Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs #
NOBLE-NON-IT
Pay:
$21.00 - $22.00 per hour
Work Location:
In person