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Information Technology Service Desk

Job

eBusiness Solutions, Inc.

Nashville, TN (In Person)

Full-Time

Posted 5 days ago (Updated 15 hours ago) • Actively hiring

Expires 7/10/2026

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Job Description

Information Technology Service Desk at eBusiness Solutions, Inc. Information Technology Service Desk at eBusiness Solutions, Inc. in Nashville, Tennessee Posted in 2 days ago.
Type:
full-time
Job Description:
One of our clients in the government domain is seeking a Help Desk Analyst / IT Support Specialist /
Service Desk Technician Work Location:
Nashville, TN -
Onsite Duration:
Long term Contract Technical Qualifications/Skills IT Help Desk / Call Center Support Active Directory Administration (Password Resets, Account Unlocks, User Management) Printer Administration & Troubleshooting (Server and Local Print Queues) Mobile Device Management (iOS/iPhone/iPad Deployment and Support) Network & Remote Support Troubleshooting (VPN, Wi-Fi, LTE, RDP, MSRA, Teams, WebEx) Business Qualifications/Skills Customer Service & End-User Support Ticket Management using ServiceNow Incident Resolution & Problem Solving Communication & Interpersonal Skills Multi-Tasking in High-Volume Support Environments Other Relevant Skills Video Conferencing Support (Cisco WebEx, Microsoft Teams, Cisco Presence) Application Troubleshooting & User Access Management Hardware Deployment & Configuration Account Permissions & Security Administration Technical Documentation and Support Procedures