IT Help Desk Technician

Role Overview Amphenol Fiber Systems International (AFSI) is seeking a IT Help Desk Technician who leverages automation to drive efficiency. You will be responsible for the stability and security of our McKinney facility's IT operations, supporting a high-compliance engineering and manufacturing environment. We are looking for a technician who views manual, repetitive tasks as a bug. You will use PowerShell and Python to streamline endpoint management, integrate our security stack, and ensure our

M365 GCC

High environment remains airtight. Key Responsibilities •

Automation & Scripting:

Develop and maintain PowerShell scripts for automated software deployment, user onboarding/offboarding, and system auditing. Use Python for data manipulation, API integrations between tools, and custom IT tooling. •

Endpoint Management:

Architect and manage Windows 10/11 and Linux deployments via Microsoft Intune and NinjaOne . •

Security & Response:

Monitor and remediate threats using CrowdStrike and Arctic Wolf . Automate security posture checks to ensure continuous

CMMC/NIST 800-171

compliance. •

Network & Infrastructure:

Manage Cisco Meraki networking hardware and support SolidWorks engineering workstations. •

System Maintenance:

Use RMM (NinjaOne) to deploy custom scripts for proactive maintenance and "self-healing" workstations. Physical Requirements •

Lifting & Mobility:

Must be able to lift and carry up to 50 lbs (UPS units, workstations, and printers). •

Environment:

Ability to work on a manufacturing floor, including maneuvering under desks or around production equipment. Required Skills & Experience •

Experience:

3+ years in corporate IT, with a demonstrable track record of using automation to solve problems. •

Advanced Scripting:

•

PowerShell:

Proficient in using PowerShell for Active Directory/Entra ID management, Intune Graph API, and system configuration. •

Python:

Basic to intermediate proficiency for automating administrative tasks, interacting with REST APIs, or managing Linux environments. •

The Stack:

Hands-on experience with Intune , NinjaOne , CrowdStrike , Arctic Wolf , and Meraki . •

Operating Systems:

Expert-level Windows 10/11; experience with Linux (Ubuntu/Budgie) for specialized workstations. Preferred Qualifications •

API Integration:

Experience connecting disparate IT systems via APIs to improve reporting or workflow automation. •

Engineering Support:

Experience supporting SolidWorks and specialized manufacturing hardware.

Pay:

$65,000.00 - $75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Life insurance Vision insurance

Work Location:

In person