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CLERK AND TECK HELP DESK
Job
VIET HOMECARE
Arlington, TX (In Person)
$44,720 Salary, Full-Time
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Job Description
Provide first contact technical support via phone, email, chat, web tickets. Provide first contact reference and training for customer questions. Provide first contact troubleshooting and resolution for incoming incidents. Document, prioritize, and track incidents using the Connect IT management system.