IT Support Technician - Apple

IT Support Technician•Apple GTS Technology Solutions•3.2 Austin, TX Job Details Contract $20 an hour 18 hours ago Qualifications Computer operation Customer communication iOS support Laptop (troubleshooting support) Equipment troubleshooting Windows Technical support High school diploma or GED Driver's License Computer hardware Desktop (troubleshooting support) macOS administration macOS Desktop administration

Full Job Description Job Title:

IT Support Technician•

Apple Job Type:

3-

Month Contract Location:

Austin, TX 78746

Schedule:

Flexible•730-4; 7:30-4:30 (Summer Schedule•4 days a week/10 hours)

Pay:

$20.00/Hr•Paid Weekly Would you like to take your technical knowledge to the next level and apply it to a school district that wants to see you grow?! If so, then look no further because our client is looking for someone like you! GTS Technology has a 3-month contract opportunity with an excellent work-life balance. I'm sure you're thinking impossible when it comes to IT, but we got your back!

Check out the specs below:

QUALIFICATIONS

Must pass a criminal background Fingerprint check upon hire. Must have a valid Texas Drivers license and reliable transportation Education/Certification•High school diploma or GED Knowledge/Skills Knowledge of Microsoft Windows machines, iPads and Apple laptops and iMacs. Knowledge of Microsoft Office and Google applications. Knowledge of Mac OS X systems. Ability to follow instructions and procedures. Willingness to learn technical processes or applications. Good communication skills, both oral and written. Ability to work effectively with staff, customers, and department administration. Ability to lift 30-45 lbs, with no issues; ability to bend, kneel, sit

RESPONSIBILITIES

Receive, configure, and deploy tablets/ipads, desktops, laptops, and server computers into customer environments Assist with moving IT equipment from one location to another. This requires techs to be able to lift 15-45 lbs with no issues, stoop, bend, sit, and kneel with no issues. Basic hardware & software troubleshooting; responding to Tier I tickets (connectivity and password resets) Provide Tier I Help Desk & Deskside support (majority macOS & some WindowsOS) Strong customer service and interpersonal skills to help and advice to stakeholders that use department services and devices. GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual. GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify. For more information about E-Verify, please visit E-Verify's official website.

Pay:

$20.00 per hour Application Question(s): Are you comfortable with a temporary 3-month summer contract position working a flexible 4x10 schedule (4 days/week, approximately 7:30 AM-4:00/4:30 PM), and able to successfully complete the required fingerprinting/background process prior to starting?

Experience:

Tier I Help Desk/Deskside support: 2 years (Required) Troubleshooting macOS & some

WindowsOS:

1 year (Required)

Location:

Austin, TX 78746 (Required)

Work Location:

In person