IT Business Applications Specialist

IT Business Applications Specialist 4.4 4.4 out of 5 stars Become the driving force behind our business applications and IT systems As an IT Business Applications Specialist , you play a key role in ensuring our business applications perform at their best and continuously evolve with the needs of our international organization. You analyze business processes, support users, solve complex issues, and work on long‑term improvements. You are the link between IT and the business and your work has a direct impact on the digital future of our company. While employed by ROMCO Equipment Co., this role reports directly to the Technical Excellence Center (TEC) leadership within our parent company, SMT, with direct engagement in high‑level projects and input into broader organizational decision‑making. As part of SMT TEC, you support the digital transformation by helping design, enhance, and maintain the business applications that power our operations. What will you do? In this role, you are responsible for optimizing, supporting, and further developing our business applications landscape.

You will:

Collect, analyze, and translate business requirements into functional and technical solutions Document as‑is and to‑be processes and advise on required changes Design, execute, and monitor complex IT tests to ensure system quality Troubleshoot and resolve complex software issues and performance problems Ensure data integrity, compliance, and secure application usage Create and maintain both technical and user documentation Identify and correct software defects, working on structural long‑term improvements Support local internal users and provide training where needed Monitor and optimize database performance Explore new technologies and assess their potential impact on the business Collaborate with cross‑functional and international teams across the organization Build strong relationships with internal stakeholders and act as a trusted advisor What do you bring?

You have:

A relevant bachelor's degree and/or at least 3 years of experience in application management or business application support A strong understanding of how business processes, systems, and data connect, and the ability to translate requirements between these domains Experience with modern business applications, ideally within the Microsoft Dynamics 365 ecosystem (ERP, CRM, CPQ, Power Platform, DevOps, Fabric) Strong analytical skills in troubleshooting, testing, quality assurance, and data management Experience with workflow analysis, process documentation, and continuous improvement Excellent communication skills and the ability to bridge business and IT A proactive, solution‑oriented mindset Relevant certifications (e.g., Microsoft 365, Dynamics 365, Azure Fundamentals, Power Platform, ITIL) are strongly preferred What our company offers you: A role with international impact, working closely with colleagues across Europe A dynamic environment within the Technology Excellence Centre of SMT Group Opportunities for personal development, training, and certifications Flexibility to collaborate across time zones and participate in global projects Occasional travel to other branches, particularly during the roll‑out of the new application landscape A culture that values innovation, collaboration, and continuous improvement Physical Demands While performing the duties of this job, the employee must be alert and is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the position. Working Conditions and Additional Requirements This job operates in an office environment. Must be available to work collaboratively with colleagues across multiple European countries. While standard local office hours are 8:00 a.m. to 5:00 p.m., this role requires flexibility to participate in meetings, trainings, and project work outside of standard business hours to accommodate regional time zone differences. Some travel may be required. This position requires regular use of computers, communication devices, and other common office equipment. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment can be loud. Disclaimer This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance

Experience:

Business Application Management:

3 years (Required) Microsoft Dynamics 365: 3 years (Required)

License/Certification:

M365, D365, Azure, Power Platform and/or ITIL certification (Preferred) Ability to

Commute:

Carrollton, TX 75006 (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person