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HVAC Technical Support Specialist

Job

Bosch-HomeComfort

DFW Airport, TX (In Person)

Full-Time

Posted 3 days ago (Updated 16 hours ago) • Actively hiring

Expires 7/10/2026

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Job Description

Company DescriptionWe Are Bosch.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let's grow together, enjoy more, and inspire each other. Work #LikeABosch
  • Reinvent yourself: At Bosch, you will evolve.
  • Discover new directions: At Bosch, you will find your place.
  • Balance your life: At Bosch, your job matches your lifestyle.
  • Celebrate success: At Bosch, we celebrate you.
  • Be yourself: At Bosch, we value values.
  • Shape tomorrow: At Bosch, you change lives.
Job DescriptionWe are seeking a skilled Hitachi VRF Ductless Mini Technical Support Specialist to join our team in Irving, United States. In this role, you will provide expert technical support for Hitachi Variable Refrigerant Flow (VRF), and Mini Splits systems ensuring optimal performance and customer satisfaction.

Deliver high-quality technical support for Hitachi VRF systems via phone, email, and remote diagnosticsTroubleshoot complex HVAC issues and provide effective solutions to customers and field techniciansAnalyze system performance data and recommend improvements for energy efficiency and system longevityCreate and maintain detailed technical documentation, including troubleshooting guides and best practicesCollaborate with the engineering team to address recurring issues and contribute to product improvementsStay up-to-date with the latest developments in VRF technology and HVAC industry trendsAssist in the development of technical content for customer-facing materials and knowledge basesParticipate in on-call rotations to provide support for critical customer issuesQualifications5+ years of experience in HVAC technical support, with a strong preference for VRF system experienceIn-depth knowledge of Hitachi VRF systems and their componentsEPA certification required; Hitachi VRF certification strongly preferredExcellent troubleshooting and problem-solving skills, with a keen attention to detailProficiency in using HVAC diagnostic tools and softwareStrong technical writing skills for creating clear and concise documentationExceptional customer service and communication skills, both verbal and writtenAbility to explain complex technical concepts to both technical and non-technical audiencesExperience with building automation and controls systemsKnowledge of energy efficiency principles in HVAC applicationsWillingness to work flexible hours and participate in on-call rotations as neededAbility to work independently and as part of a team in a fast-paced environmentAdditional InformationEqual Opportunity Employer, including disability / veterans 
  • Bosch adheres to Federal, State, and Local laws regarding drug-testing.
Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date. Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!#LI-CB1