Desktop Technician

Desktop Technician Financial Additions is assisting a reputable client in Fort Worth with a Desktop Technician position. The ideal candidate will have 5+ years of experience as desktop technician or customer support and excellent job tenure. This position is in office but could have hybrid flexibility down the road. What you will do : Serve as contact for customers needing technical assistance via phone, email or ticketing systems Determine solutions to desktop hardware and internal component issues Install, configure and maintain desktops, laptops, printers and other devices Manage Cisco Webex VoIP desk phones Deliver excellent customer service to customers and employees What qualifications you will bring: Bachelors in computer science or related field preferred 5+ years of experience as help desk technician or customer support role Experience troubleshooting common issues Advanced knowledge of PC and desktop hardware Excellent job stability and tenure High attention to detail and strong communication skills #INDD