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Teamcenter Support Lead

Job

ICONMA, LLC

Fort Worth, TX (In Person)

$123,313 Salary, Full-Time

Posted 2 days ago (Updated 14 hours ago) • Actively hiring

Expires 7/6/2026

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Job Description

Teamcenter Support lead#26-19005 $58.57-$60.00 per hour Fort Worth, TX Onsite Job Description Our client, a IT Services and Consulting company, is looking for a Teamcenter Support Lead for their Fort Worth, TX location.
Responsibilities:
Hrs Lead L2/L3 application support for Siemens Teamcenter Unified & Active Workspace (AWC) environments, ensuring high availability and performance of PLM systems Own incident, service request, and problem management, including RCA, defect resolution, and continuous service improvement Provide end-user support across global user base (engineering, manufacturing, suppliers) via ticketing tools, chats, and calls Troubleshoot and resolve complex functional and technical issues across Teamcenter modules (BOM, Workflow, Change, Document Management) Manage and support integrations with upstream and downstream systems (CAD tools, SAP/ERP, MES, third-party applications) ensuring data consistency and interface stability Coordinate with cross-functional teams (L1 support, infra, vendors, Siemens GTAC) for issue triage, escalation, and timely resolution Support release management, deployments, patches, and minor enhancements including validation support (SIT/UAT/Production) Perform application monitoring, log analysis, and proactive issue detection to minimize downtime and reduce ticket volumes Develop and maintain runbooks, SOPs, knowledge base articles, and drive shift-left/automation initiatives Track and report service KPIs, SLAs, and compliance metrics, and contribute to continuous improvement and optimization initiatives
Requirements:
10+ Years of Teamcenter Application Support Experience
Top Skills:
Teamcenter Application Support Teamcenter Administration Teamcenter Configuration Teamcenter Support team will work with this person
Skills:
Category Name Required Importance Experience Info, Media & Entertainment Application support Yes 1 Product Lifecycle Management Teamcenter Yes 1