Technical Support Engineer / Fort Worth/ Onsite

This is a full-time Technical Support Engineer opportunity based in Fort Worth, TX with a rapidly growing Agritech company focused on IoT-based water monitoring solutions for livestock ranchers. This role blends hands-on hardware troubleshooting with software and connectivity support, working across IoT devices that leverage cellular and satellite networks to deliver real-time data. This is not your typical support role — it's very hands-on and ideal for someone who enjoys working with physical devices, electrical systems, and real-world problem solving. You'll be a key part of the U.S. team, collaborating directly with engineering and R D, and helping shape how the product evolves in a growing market. If you like figuring things out, working independently, and getting exposure to both hardware and software in a startup-style environment, this is a strong opportunity for growth and ownership. Required Skills & Experience

• Experience in technical support, field service, or a similar hands-on role
• Strong troubleshooting skills across hardware and software environments
• Experience with IoT devices, mobile technologies, or connected systems
• Ability to read and interpret electrical schematics
• Familiarity with electrical systems (120v, 220v, 240v, 480v, relays, contactors)
• Strong communication skills and ability to work cross-functionally
• Ability to work independently in a fast-paced environment Desired Skills & Experience
• Background in electronics or electrical engineering/technology
• Experience soldering or working with physical hardware components
• Exposure to cellular or satellite-based systems
• Prior experience in agriculture, industrial, or field-based environments
• Experience working in a startup or small team setting What You Will Be Doing Tech Breakdown
• 30% IoT Devices & Hardware Troubleshooting
• 25% Electrical Systems & Diagnostics
• 20% Connectivity (Cellular/Satellite)
• 15% Software & Mobile App Support
• 10% Internal IT & Documentation Daily Responsibilities
• 60% Hands On
• 10% Management Duties
• 30% Team Collaboration The Offer
• Bonus eligible You will receive the following benefits:
• Medical, Dental, and Vision Insurance
• Vacation Time
• Stock Options Applicants must be currently authorized to work in the US on a full-time basis now and in the future.