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Campus IT Specialist
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Harmony Public Schools North Texas Elementary
Grand Prairie, TX (In Person)
$43,680 Salary, Full-Time
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Job Description
Campus IT Specialist Harmony Public Schools North Texas Elementary Grand Prairie, TX Job Details Full-time From $21 an hour 3 hours ago Benefits Health savings account Relocation assistance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Employee assistance program Vision insurance Life insurance Referral program Retirement plan Qualifications Computer operation Management Customer service Windows High school diploma or GED Computer hardware Computer networking IT Full Job Description Job Summary We are seeking a skilled and dedicated Campus IT Technician to join our dynamic team. The ideal candidate will be responsible for providing technical support, maintaining IT infrastructure, and ensuring the smooth operation of computer systems within the campus. This role requires a strong foundation in computer networking, hardware, customer service skills, and a passion to serve students while effectively assisting users and resolve technical issues. Responsibilities Cooperating with the District staff in the total effort to bring about quality education for students through the use of instructional technology. o Assisting in planning, coordinating and implementing instructional technology applications consistent with established project objectives and activities. o Providing on-going in-service to teachers, administrators and Para-professionals in the use of instructional technology and the use of hardware applications. o Troubleshoots hardware and software to identify computer malfunctions. o Maintains technology inventory records and paperwork. o Coordinating efforts to assist schools in the identification, selection, acquisition, use and evaluation of computer hardware and appropriate software. o Establishing and maintaining technology resources appropriate for classroom use. o Attending required local, state and other meetings/workshops/conferences for the purpose of sharing and collecting information gained with the district schools. o Performs other job related duties as required. Qualifications
- Proficiency in computer networking principles and practices.
- Strong customer service skills with a focus on user satisfaction.
- Experience with IT support processes and tools such as Remedy or Jira.
- Knowledge of VPN technologies and configuration.
- Familiarity with computer hardware components and troubleshooting techniques.
- Understanding of IT infrastructure management best practices.
- Experience with Windows operating systems is essential.
- Excellent problem-solving skills and attention to detail.