Help Desk Technician

Job

First Community Bancshares, Inc.

Killeen, TX (In Person)

Full-Time

Posted 5 weeks ago (Updated 1 week ago) • Actively hiring

Expires 5/27/2026

Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Review key factors to help you decide if the role fits your goals.

Pay Growth

out of 5

Not enough data

Not enough info to score pay or growth

Job Security

out of 5

Not enough data

Calculating job security score...

Total Score

out of 100

Average of individual scores

Were these scores useful?

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Answer incoming calls
Troubleshoot and resolve technical problems; escalate accordingly
Act as a liaison between company employees and the IT support departments
Support and monitor various software, applications, and hardware
Perform follow-up calls to customers and other IT departments regarding tickets/issues
Effectively communicate with technical and non-technical audiences
Complete company-provided customer service training as required
Periodic travel may be required
Other duties as assigned

Must be able to remain in a sitting stationary position for extended periods of time
Constantly operate a computer and other office machinery
May be required to climb ladders and perform overhead and under desk work
Ability to lift up to 50 poundsFNBT is an equal opportunity employer.
High School Diploma or Equivalent
At least 18 years of age
Previous Customer service experience
Good verbal and written communication
Working knowledge of Microsoft Office
Technical troubleshooting experience preferred
Flexible schedule to include evening, weekend, and holidays
Must successfully pass background investigation according to company policy
Must be able to get along with co-workers and work effectively in a team environment