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Technical Support Engineer [Multiple Positions]

Job

PALO ALTO NETWORKS INC

Plano, TX (In Person)

$69,500 Salary, Full-Time

Posted 1 week ago (Updated 12 hours ago) • Actively hiring

Expires 7/16/2026

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Job Description

Salary Confidential Position range in Collin County $50k - $89k Per Year Technical Support Engineer [Multiple Positions]
PALO ALTO NETWORKS INC
Occupation:
Computer Network Support Specialists
Location:
Plano, TX - 75093
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift
Posted:
06/10/2026 Positions available: 10
Source:
WorkInTexas
Web Site:
WorkInTexas Onsite /
Remote:
Onsite and Remote options
Updated:
06/13/2026
Expires:
07/15/2026 Job #: 17025906 Job Requirements and Properties Help for Job Requirements and Properties. Hybrid Education Bachelor's Degree Experience 60 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Hours 40 Hours Per Week Shift Day Shift Public Transit Available Help for . Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked or wireless systems. Identifies causes of networking problems and responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering and documents network support activities. May be involved in customer installation and training. Provides support to users where the product is highly technical or sophisticated in nature. Telecommuting may be permitted. When not telecommuting, must report to worksite.
Ref job code:
REC333 & email resume to: usmailresumes@paloaltonetworks.com. EOE. Must include ref code.