Computer Technician I (Technology)

Computer Technician I (Technology) Princeton Independent School District

TECHNOLOGY

- Princeton, Texas This job is also posted in Princeton Independent School District Job Details

Job ID:

5668979

Application Deadline:

Posted until filled

Posted:

Yesterday

Starting Date:

Immediately Job Description

JOB DESCRIPTION

Job Title:

Computer Technician I Wage/Hour Status:

Non-Exempt Reports to:

Director of Technology Pay Grade:

Department:

Technology Date Revised:

08/09/2016

Primary Purpose:

Support of the Princeton ISD Desktop Environment Provide Princeton ISD with an effective and professional resource for managing helpdesk tickets. Providing support to Princeton ISD Students / Staff to solve technical problems. Qualifications Education/Certifications High School Diploma Special Knowledge/Skills Excellent communication skills Strong commitment to customer service Ability to function in a team based environment with the ability to share knowledge and a willingness to learn from other team members. Working knowledge of Microsoft Office Applications Working knowledge of Windows Operating Systems Basic computer hardware troubleshooting and repair Entry level experience in the computer repair field Printer maintenance and troubleshooting Experience Major Responsibilities and Duties Computer Network - responsible for the day to day operations of the user environment through-out Princeton ISD, working helpdesk tickets which could include the following tasks: Respond to helpdesk tickets Image and troubleshoot and Windows and Apple workstations Document processes used by Princeton ISD Help new users get oriented with the Princeton ISD network Perform all other duties assigned. Troubleshoot basic connectivity issues (wired / wireless) Perform maintenance on Classroom Audio / Visual devices Other Duties Other duties as may be assigned by the Supervisor Supervisory Responsibilities None Equipment Used Computer Printer Working Conditions Mental Demands/Physical Demands/Environmental Factors Several tasks and projects open simultaneously. Maintaining composure under pressure is a necessity at all times. Some after-hour and weekend work required for maintenance, upgrades, and installations. Must be able to lift PC's and printers. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Approved by:

Date:

Prepared by:

David Vincent Date:

08/09/2016

Position Type:

Full-Time Job Requirements Citizenship, residency or work visa required