Building Automation Support Representative

Support Representative -

Building Automation Type:

4‑Month Contract‑to‑

Hire Work Environment:

100% On‑Site On‑

Call:

Remote support required every third weekend Pre‑

Employment Requirements:

Background and drug screening required Role Overview We're seeking a Support Representative to support live commercial building operations within building automation, HVAC controls, and energy management environments . This role focuses on real‑time diagnostics, alarm triage, and SLA‑driven decision‑making that directly impacts building performance and customer operations. What You'll Do Perform Tier 1 troubleshooting for Building Automation Systems (BAS) , HVAC controls, lighting controls, and energy management systems Diagnose and resolve alarms, offline devices, connectivity issues, scheduling/setpoint discrepancies, and sensor or point failures Manage structured ticket queues: create, triage, prioritize, escalate, and close incidents Make dispatch decisions based on SLAs, site criticality, and technical assessment Communicate effectively with subcontractors, internal teams, and facility stakeholders on status, resolution steps, and escalations Document diagnostics, actions taken, and outcomes clearly and accurately Assist with system updates, portal maintenance, and additional operational support as needed Participate in a remote on‑call rotation every third weekend Required Qualifications High School Diploma or GED 1+ year of experience in technical support, controls/HVAC troubleshooting, building systems support, facilities operations, or related environments Strong diagnostic skills beyond basic desktop or call‑center support Ability to interpret system alarms, connectivity issues, schedules, and basic control settings Familiarity with ticketing systems and queue‑based support environments Proficiency with Microsoft Excel and Outlook Preferred Experience (Nice to Have) Exposure to BAS/EMS platforms and protocols such as: Niagara / Tridium, BACnet, Modbus, JCI Metasys, Siemens Desigo, Schneider EcoStruxure, Honeywell WEBs, or Distech Background in facilities operations, building automation, mechanical/electrical services, or energy management Experience working in SLA‑driven, operational support environments Why This Opportunity? Entry point into a fast‑growing field: smart buildings, energy management, and controls Clear path for technical and career growth Hands‑on exposure to real‑world building systems and operations Full benefits upon conversion, including 401(k) with company match Job Type & Location This is a Contract to Hire position based out of Round Rock, TX. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Round Rock,TX.

Application Deadline This position is anticipated to close on Apr 10, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.