HELP DESK

Information technology Help desk

HELP DESK.

temple, texas Posted 1 day ago Closes 8/31/2026 Job details Summary Spherion $18.00 per hour Temporary 8:00 AM

• 5:00 PM (Various Shifts Available) Industry information technology (Computer and Mathematical Occupations) Reference number S_175344 Spherion Temple is seeking a dedicated First-Tier Technical Support Specialist to join our team.

This role is crucial in providing timely and efficient support for personal computing device needs, issues, and requests. You'll respond to phone calls and online tickets, working under close supervision to maintain a productive work environment for all internal technology users.

Responsibilities:

• Respond to technical issues related to hardware and software via phone and computer.
• Resolve basic problems or escalate complex issues to second-tier support or the appropriate MBIS area.
• Follow procedures for handling internal requests using remote methods.
• Assist users with standard computer practices to meet their needs efficiently.
• Identify and report recurring issues to improve resolution methods and minimize user impact.

Working hours:

8:00 AM

• 5:00 PM (Various Shifts Available)

Skills:

• Must have good communication and follow up skills.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Education:

High School ...

Experience:

1-4 years

Qualifications:

• Must have basic technical knowledge.
• Must have customer service experience.
• Must be comfortable in a call center environment

APPLY AND CALL THE SPHERION TEMPLE TEAM

@ 254-778-0533 ONLY

APPLICANTS WITH RESUMES WILL BE CONSIDERED

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show more key responsibilities

• Respond to technical issues related to hardware and software via phone and computer
• Resolve basic problems or escalate complex issues to second-tier support or the appropriate MBIS area
• Follow procedures for handling internal requests using remote methods
• Assist users with standard computer practices to meet their needs efficiently
• Identify and report recurring issues to improve resolution methods and minimize user impact. experience 1-4 years skills
• Must have good communication and follow up skills
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment. qualifications
• Must have basic technical knowledge
• Must have customer service experience
• Must be comfortable in a call center environment education High School share this job.

send via e-mail print it Get in touch. We are here to help you with your questions. Beutler,Sapphire +1 254 778 0533 sapphirebeutler@spherion.com