Computer Tech I

Primary Purpose:

Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district. Respond to work order requests by diagnosing and repairing network and computer hardware.

Qualification Guidelines:

Education/Certifications:

High School diploma GED Computing Technology Industry Association (CompTIA) A+ Certification (preferred)

Experience:

Three years' or more of work experience installing, maintaining, and repairing computers and peripherals Experience supervising others preferred

Special Knowledge/Skills/Abilities:

Knowledge of computer workstation setup Knowledge of computer hardware and software applications Ability to install, maintain, and repair computers and peripherals, including printers, modems, scanners Ability to install and maintain network cables and hardware Ability to diagnose problems and perform repairs Knowledge of Windows, Linux, Unix and other common operating systems helpful

Supervisory Responsibilities:

None Mental/Physical/Environmental Demands:

Tools/Equipment Used:

Hand tools and test instruments for electronic repairs and cable installations. Personal computers and peripherals, including modems and printers.

Posture:

Climbing, stooping, bending, and kneeling

Motion:

Frequent use ofsmall hand tools and electronic test equipment

Lifting:

Occasional light lifting and carrying (less than 15 pounds)

Environment:

Occasional prolonged or irregular hours; some districtwide travel, May be required to be on-call 24 hours a day.

Mental Demands:

Work with frequent interruptions; maintain emotional control under stress; communicate effectively and professionally at all times

Major Responsibilities and Duties:

Installation 1. Install and upgrade computers and peripherals throughout the district. 2. Install network cabling and network peripherals throughout the district. 3. Relocate computer hardware, peripherals, and equipment as needed. 4. Install and configure software as needed. 5. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment. Equipment Repair and Maintenance 6. Diagnose and repair equipment, including printers, terminals, and personal computers. 7. Service equipment according to established preventive maintenance schedule. 8. Maintain accurate updated records of preventive maintenance. 9. Maintain accurate records of time and materials required to perform repairs and service. Other 10. Respond to after-hours emergencies as needed. 11. Comply with policies established by Federal and State Law, State Board of Education rule, and Local Board policy. 12. Perform other duties as assigned.