Senior IS Technician (Field IT Support)

Senior IS Technician (Field IT Support) Medical Recruitment Strategies - 2.8 Salt Lake City, UT Job Details Contract $20.00 - $24.50 an hour 1 hour ago Benefits Mileage reimbursement Qualifications Desktop computer repair Customer communication Laptop (troubleshooting support) In-person customer service Printer (troubleshooting support) Network infrastructure High school diploma or GED Driver's License Computer hardware Driving Desktop (troubleshooting support) Office equipment installation Networking equipment (troubleshooting support) System deployment Desktop administration Hardware diagnostics Peripheral hardware support CompTIA A+ Full Job Description Senior IS Technician (Field IT Support)

Location:

Utah (Ogden, Salt Lake City, Provo, and surrounding areas)

Job Type:

Contract | Full-Time (40 Hours per Week)

Schedule:

Monday - Friday, 8:00 AM - 5:00

PM Travel Required:

Daily travel between retail locations using personal vehicle (mileage reimbursement provided) Job Overview We are seeking a skilled and customer-focused Senior IS Technician to provide onsite technical support for retail locations throughout Utah. This is a field-based position that requires daily travel to multiple sites to troubleshoot, repair, install, and maintain IT equipment and systems. The ideal candidate will have experience supporting computer hardware, printers, networking equipment, and end-user technology in a fast-paced environment. Candidates must be comfortable working independently, traveling extensively, and responding to critical technical issues when needed. Key Responsibilities Provide onsite technical support to retail locations. Troubleshoot and repair desktop computers, laptops, printers, and peripheral devices. Install, configure, and deploy hardware and technology equipment. Perform device imaging and workstation deployments. Support basic networking equipment and cabling infrastructure. Complete preventative maintenance projects and scheduled upgrades. Respond to service calls and technology incidents in a timely manner. Document work performed and maintain accurate service records. Provide excellent customer service while interacting with store personnel. Participate in after-hours, weekend, holiday, and on-call support as required. Required Qualifications High School Diploma or

GED. 2-5

years of IT support or hardware support experience.

Experience troubleshooting and repairing:

PCs and laptops Printers and peripherals Basic networking equipment Experience with hardware installations and device deployments. Experience with workstation imaging and configuration. Strong troubleshooting and problem-solving skills. Ability to work independently with minimal supervision. Excellent communication and customer service skills. Valid driver's license and reliable transportation. Ability to travel extensively throughout assigned territory. Ability to lift and move equipment weighing up to 75 pounds. Preferred Qualifications Field Service Technician experience. Desktop Support or End User Support experience. Retail technology support experience. POS (Point of Sale) support experience. Network cabling experience. CompTIA A+ Certification. CompTIA Network+ Certification. Experience supporting multiple locations. Work Environment Daily travel between retail locations. Some travel may require several hours of driving. Mileage reimbursement provided at the current company reimbursement rate. Occasional evening, weekend, and holiday work may be required. On-call support required for urgent store technology issues. Ideal Candidate The ideal candidate is a hands-on IT professional with strong hardware troubleshooting skills, experience supporting end users in the field, and the ability to work independently while managing multiple service calls. Candidates with field service, desktop support, retail IT support, or hardware break/fix experience are highly encouraged to apply. #

NonVax Pay:

$20.00 - $24.50 per hour Application Question(s): How many years of hands-on experience do you have supporting and troubleshooting computer hardware, printers, and peripheral devices in a professional IT environment? Do you have a valid driver's license, reliable personal transportation, and are you willing to travel daily between multiple work locations throughout the assigned territory? Are you comfortable working in a field-based IT support role that includes lifting equipment up to 75 lbs and participating in after-hours, weekend, and on-call support when required?

Work Location:

On the road